Contact information
Contact Us 🛻
Got a question? We've got answers. 🔧
Whether it's an order, a sizing question, or you just want to talk trucks, we're here. Real people, no robot maze. 🌲
Email us 📧
Need help with an order? 📦
Include these so we can get you sorted faster:
- Your order number
- A quick note about what's going on
- A photo, if something arrived damaged
Wrong item or damaged product? 🛞
Send your request within 30 days of your purchase date and we'll make it right. Full details are in our Refund Policy.
Where's my order? 📍
Orders typically process within 1 business day, and delivery takes 4-8 business days after shipping. Once it ships, you'll get tracking info by email. Details are on our Shipping & Care page.
Want to text with us? 📱
Sign up for text updates on our site. Reply STOP anytime to opt out or HELP for help.
About us 🏔️
Genuine Threadz is an offroader-owned small business, printed and shipped from the USA. Founded by Devan Graham.
The road ends. The adventure doesn't. 🛻💨🌲